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Nightmist Online - Please read the terms of use before posting here >> Technical Support >> Can't get on...
(Message started by: Pook on 11/09/03 at 06:11:55)

Title: Can't get on...
Post by Pook on 11/09/03 at 06:11:55
I open the Nightmist client. I type my acc. name and acc. pw and the thing just says connecting... but I never get on.

I've tried disabling my email scanner but that doesn't work...

Title: Re: Can't get on...
Post by Medora on 11/09/03 at 06:36:14
Did you uncheck use alternate dns/alternate port?

No checks on them, no email scanner, try that.

Title: Re: Can't get on...
Post by Pook on 11/09/03 at 08:48:43
nope... still doesn't work...

Title: Re: Can't get on...
Post by JLH on 11/09/03 at 21:17:54
alternate port is running again atm, if neither port works, it'll be a firewall you've got

Title: Re: Can't get on...
Post by Pook on 11/11/03 at 04:13:33
disabled everything... still doesn't work...

Title: Re: Can't get on...
Post by Jurian on 11/11/03 at 10:22:34
reinstall :D

Title: Re: Can't get on...
Post by Pook on 11/12/03 at 02:35:03
done like a million times

Title: Re: Can't get on...
Post by JLH on 11/12/03 at 07:35:39
try the stuff on the faq regarding telnet

Title: Re: Can't get on...
Post by Pook on 11/15/03 at 07:04:57
I did that, I get a blank box so I know I'm connected. But I can't get into the game...

Title: Re: Can't get on...
Post by JLH on 11/15/03 at 12:35:36
did you get a blank box on both ports?

Title: Re: Can't get on...
Post by Pook on 11/15/03 at 19:49:25
yup

Title: Re: Can't get on...
Post by JLH on 11/16/03 at 00:11:45
the only way nightmist wouldn't work if you get a connection via telnet is if you are connecting to something else other than the nightmist server, we know that port 110 goes via norton antivirus (if you have incoming email scanning enabled), but afaik, nothing monitors 20000. just do a ping to nm.nightmist-online.co,uk and paste the ip you get back, should be either 81.99.152.165 or 80.4.180.235

Title: Re: Can't get on...
Post by Pook on 11/16/03 at 01:48:10
ping? huh? I'm not the smartest at computers. Any help would be appreciated.

Title: Re: Can't get on...
Post by JLH on 11/16/03 at 02:39:09
start - run - command
in the box, just like you did with telnet, type
ping nm.nightmist-online.co.uk instead

Title: Re: Can't get on...
Post by Pook on 11/16/03 at 04:31:57
done.. and I get

Reply from 81.99.152.165

Title: Re: Can't get on...
Post by JLH on 11/16/03 at 07:51:12
that's a correct ip, only thing that springs to mind now is a firewall of somesorts blocking nightmist's connection to the net

Title: Re: Can't get on...
Post by Issy on 11/18/03 at 02:41:44
even if firewalls are disabled, they are still 'active' in a sense.



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